SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 63395: Accessing Teradata version 16.00 or later might result in "General error Response Row size exceeds 64K bytes...incompatible with the Client software"

DetailsAboutRate It

When you run code that accesses a Teradata database version 16.00 or later and that generates results in which the row size exceeds 64K, the following error might occur:

ERROR: General error Response Row size exceeds 64K bytes and is incompatible with the Client software. 

This issue can occur in the following scenarios:

  • You use the columnInfo action with the CAS procedure.
  • You run code that reads a Teradata table, including but not limited to the SQL, DS2, FEDSQL, CASUTIL, and CAS procedures.

This issue occurs because a new feature, which enables support for wide-row tables, was introduced in Teradata 16.00. The previous limit was 64,000 bytes.

Beginning with SAS® 9.4M7 (TS1M7) and SAS® Viya®, the DS2, FEDSQL, and CAS procedures will support this new Teradata feature. 

The DATA step, and other procedures, like PROC SQL, including Explicit SQL, can still get the error for wide-row tables. However, refer to SAS Note 68644, "Accessing Teradata 16.00 or later results in 'Row size exceeds 64K bytes...incompatible with the Client software' when you use certain procedures," for an update.

The only workaround is to restrict the number of columns to avoid exceeding the 64K row size.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS/ACCESS Interface to TeradataWindows 7 Ultimate x649.4 TS1M59.4 TS1M7
Windows 7 Ultimate 32 bit9.4 TS1M59.4 TS1M7
Windows 7 Professional x649.4 TS1M59.4 TS1M7
Windows 7 Professional 32 bit9.4 TS1M59.4 TS1M7
Windows 7 Home Premium x649.4 TS1M59.4 TS1M7
Windows 7 Home Premium 32 bit9.4 TS1M59.4 TS1M7
Windows 7 Enterprise x649.4 TS1M59.4 TS1M7
Windows 7 Enterprise 32 bit9.4 TS1M59.4 TS1M7
Microsoft Windows Server 20169.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 Std9.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 R2 Std9.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 R2 Datacenter9.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 Datacenter9.4 TS1M59.4 TS1M7
Microsoft Windows Server 2008 for x649.4 TS1M5
Microsoft Windows Server 2008 R29.4 TS1M5
Microsoft Windows Server 20089.4 TS1M5
Microsoft Windows 109.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Pro x649.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Pro 32-bit9.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Enterprise x649.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Enterprise 32-bit9.4 TS1M59.4 TS1M7
Microsoft Windows 8 Pro x649.4 TS1M59.4 TS1M7
Microsoft Windows 8 Pro 32-bit9.4 TS1M59.4 TS1M7
Microsoft Windows 8 Enterprise x649.4 TS1M59.4 TS1M7
Microsoft Windows 8 Enterprise 32-bit9.4 TS1M59.4 TS1M7
Microsoft® Windows® for x649.4 TS1M59.4 TS1M7
64-bit Enabled AIX9.4 TS1M59.4 TS1M7
64-bit Enabled Solaris9.4 TS1M59.4 TS1M7
HP-UX IPF9.4 TS1M59.4 TS1M7
Linux for x649.4 TS1M59.4 TS1M7
Solaris for x649.4 TS1M59.4 TS1M7
z/OS9.4 TS1M5
SAS SystemSAS Data Connector to TeradataLinux for x64V.03.03V.03.05ViyaViya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.